NYC BID 311 Independent civic data project
Project retired
New York City’s BIDs 75 district identities represented in the project archive

Archived August 2026

A live view of 311 activity inside NYC’s BIDs.

NYC BID 311 was an independent experiment in making service-request activity more useful to New York City’s Business Improvement Districts.

The project is no longer operating.

Live collection, status monitoring, email subscriptions, and the public dashboard have been shut down. This page remains as a record of the idea and the work behind it.

Project at a glance

The archive, in numbers.

The project combined a live citywide collector with a historical BID-only backfill. The headline total removes records present in both.

Total preserved 337,895

Unique NYC311 service requests across the combined project archive.

Live collector 209,743

Records preserved during live operation, including catch-up discoveries.

Historical BID archive 139,566

Unique BID requests from January 1 through August 6, 2026.

District coverage 78

Business Improvement Districts represented in the preserved metrics.

Portal details loaded 99.99%

209,712 of 209,743 live records had full Portal-detail rows.

The combined total removes 11,414 requests shared by the live collection and historical BID datasets. BID totals can overlap at shared boundaries.

Interactive archive

How busy was a typical BID day?

Compare the average daily request volume for all 78 districts in the historical archive. Select a BID to see its total and rank.

All-BID average 8.2 requests per BID per day
78 districts Average requests / day

Based on 139,871 BID memberships across 218 calendar days, January 1–August 6, 2026. Requests crossing more than one BID boundary count once for each affected district.

AI-assisted retrospective Static archive summary

What the BID archive showed.

From January through July, full-month BID request volume stayed between 16,038 and 21,940. Illegal parking accounted for 17.7% of requests, while the combined noise categories accounted for a nearly identical 17.8%. Encampment and vendor-enforcement reports were the next most prominent BID-wide patterns. By August 6, 94.6% of archived BID memberships were recorded as closed.

24,661 Illegal-parking requests—the largest single category.
94.6% Recorded closed at the final historical snapshot.
25.7% Share of BID memberships within the five highest-volume districts.

The live collector operated from July 20 through August 27 and preserved 209,743 records. That figure includes audits and catch-up work, so it describes archive coverage—not the rate at which New Yorkers submitted new requests.

This one-time summary was generated with AI assistance from the static project archive. It is not an official NYC311 analysis and does not update.

Archived district example

Hudson Square, request by request.

The system matched each request’s coordinates against the exact BID boundary, then kept its submitted detail, status, and later agency response together.

Archived NYC BID 311 dashboard showing the full Hudson Square Business Improvement District boundary and clustered 311 requests inside it
Hudson Square · Manhattan 150 mapped requests · Jul 22–Aug 27, 2026

Construction In Progress

In progress

Contrary to Plan

80 Varick Street · 10013

311-28745337

Sidewalk Condition

In progress

Defective Hardware

50 Vandam Street · 10013

311-28743348

Homeless Person Assistance

Closed

Non-Chronic

150 Varick Street · 10013

DHS outreach visited; the individual was not found.

311-28741585

Illegal Parking

Closed

Blocked Bike Lane

34 Vandam Street · 10013

311-28741255

Noise

In progress

Air Conditioner / Ventilation

7 Hudson Square · 10013

311-28715813

Illegal Dumping

Closed

Removal Request

117 King Street · 10014

311-28698320

The Hudson Square name and logo identify the district illustrated here. NYC BID 311 was an independent project and was not affiliated with Hudson Square BID or NYC311.

From the archive

Views from the final preserved system, captured on August 27, 2026. Select either image to see the full-size screenshot.

NYC BID 311 live dashboard showing Hudson Square requests, its BID boundary map, and a closed request with its agency response
Live BID map and request history A Hudson Square request shown inside its exact BID boundary, with submitted details, agency response, and closure confirmation.
NYC BID 311 historical metrics page showing date filters, request volume, daily average, closure percentage, and monthly trends
Historical BID metrics Date and district filters summarized 139,566 archived requests, including volume, daily averages, closure share, and monthly trends.
What it was

One system for understanding BID-level 311 activity.

The project combined live NYC311 requests with official BID boundaries to create a district-focused view of conditions across the city.

  • Collected incoming service requests
  • Matched requests to BID boundaries
  • Tracked agency updates and closures
  • Built live maps and historical trends
Why it ended

A personal project could not sustainably carry service-level costs.

Reliable operation required always-on collection, email processing, reconciliation, storage, backups, and ongoing maintenance. Those costs became too high to justify for an independently funded personal project.

Without paying clients, sponsors, or an organization to support the system, there was no viable path to continue maintaining the NYC BID 311 data service responsibly.